Privacy Policy

1. Introduction

BingoBank ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our gaming services.

2. Information We Collect

We collect information you provide directly to us, such as:

• Name and email address
• Profile photo and display name
• Payment and banking information (processed securely by Stripe)
• Gaming activity and transaction history
• Device information and IP address
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect to:

• Provide and maintain our gaming services
• Process payments and payouts
• Verify your age and identity
• Prevent fraud and ensure fair play
• Communicate with you about your account
• Improve our services and user experience
• Comply with legal obligations

4. Payment Information

All payment information is processed securely through Stripe. We do not store your full credit card details on our servers. Stripe is PCI DSS compliant and uses industry-standard encryption to protect your payment information.

5. Third-Party Services

We use third-party services to provide our platform, including:

• Google for authentication
• Stripe for payment processing and payouts
• Cloud hosting providers for data storage

These third parties have their own privacy policies, and we encourage you to review them.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

7. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access your personal information
• The right to correct inaccurate information
• The right to request deletion of your information
• The right to opt-out of marketing communications

8. Cookies

We use cookies and similar tracking technologies to enhance your experience. You can control cookie settings through your browser preferences, but some features may not function properly without them.

9. Children's Privacy

BingoBank is not intended for users under 18 years of age. We do not knowingly collect personal information from children under 18. If we become aware that a child under 18 has provided us with personal information, we will delete such information immediately.

10. Retention of Information

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Gaming transaction records are retained for at least 7 years for regulatory compliance.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on our website and updating the "Last Updated" date.

12. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at [email protected].